Rescheduled Events: If the concert is postponed, your ticket remains valid for the new date. If you cannot make the new date, you have [Insert number, eg, 30] days from the announcement to request a refund.Change of Mind: You can request a refund for personal reasons up to [Insert number, eg, 7] days before the event. Only the ticket face value will be refunded. No refund requests will be accepted after this deadline.Ticket Transfers: If you cannot attend, you can transfer your ticket to another person free of charge. This can be done through your account dashboard at any time before the event starts.

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